If you still wonder if Phase is compatible with your setup, or if we ship to your country, you're in the right place!
Which DJ software is compatible with Phase?
Phase is compatible with all DJ software supporting DVS technology since it uses the same timecode system. You will be able to set up your product with: Serato (DJ Pro or Scratch Live), Traktor Pro, Rekordbox, Virtual DJ.
Which DJ setups are compatible with Phase?
Phase is compatible with all turntables and DVS interfaces, such as DVS built-in mixers or external DVS interfaces.
Do you ship Phase worldwide?
Yes, we offer a free express delivery to any Phase unit bought on our official online shop delivered via UPS / Chronopost (FR only). Note that we are currently not shipping to Brazil.
Are shipping costs included?
Yes, we cover the shipping costs for the purchase of a Phase Essential, no matter where you're based. If you only buy accessories, shipping costs will be calculated according to your location.
What kind of warranty comes up with Phase?
A personalized and reactive customer service provided by our Product specialists.
A full care and support for product repair or exchange in case of a faulty unit.
A 2-year manufacturer warranty in case of damage due to wear and tear of your product.
A flexible 14-day policy, to return your product after purchase and request a complete refund.
Can I return my Phase back if it doesn’t suit me?
Where can I find more information about Phase?
You can check out our Help center, where you can find detailed information about how Phase works or how to set it up. Click here to visit our Help center!
Discover our Phase tutorials to learn how to set it up,
how to update it, or how to use your product:
If you want to know more, check out our Help Center to access complete articles, guidelines and resources so that you'll know Phase inside out!
At the Phase team, we want to make sure every DJ gets the answers they're looking for. We are available to help you, reply to all your questions, or simply have a chat if you want to share your feedback—we want to hear your thoughts!